Kumonics Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.kumonics.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.” Please note that Your/Customer’s Credit/Debit card information is NOT stored by us and is always processed across a secure server.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

202, 2nd Floor, Vikas Tower, Community Centre, New Delhi, DL, 110085, India

Terms & Conditions

Free Shipping
At Kumonics, we provide FREE Standard delivery to any address across India.

Returns & Replacement
In the unlikely event that any merchandise you have ordered from us has a Manufacturing defect, you may send the same for an exchange, by intimating us within 07 days from the date on which these goods are delivered. In the event the product you receive is in damaged condition, you have to mail us at [email protected] The following points apply to our return and replacement policy.

  • After the merchandise is received by Kumonics, our service team will examine the delivered product, subject to verification of the purchase and condition of merchandise and if the product is beyond correction we shall process the exchange within 07 working days of receipt of the merchandise.
  • Please ensure that you inspect the shipment as soon as you accept it from the courier. In case of any physical damage to the outer or inner packaging, please refuse to take delivery of the package and inform us of the same at [email protected] so that we can ship a replacement to your address straight away.
  • Once the item has been received, ownership of the goods is transferred to you from Kumonics and from this point the item is your responsibility, it is therefore your responsibility, in the event of a need to exchange.
    Please ensure the item is returned to us in a safe manner and is packaged correctly to avoid damage.
  • For any queries or concerns regarding our Return and Delivery policy please mail us at [email protected]
  • Apart from condition reserved herein above, the following products shall not be eligible for return or replacement under this Replacement Policy, viz: – Any product that is returned without original packaging and accessories, including the retail box, manuals, and all other items originally included with the product at the time of delivery. – Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.

Refunds
If a customer has not received the product(s) then he/she can claim the amount paid for the product(s) from us and we shall be responsible for the refund of the amount as early as possible to the customer. In such cases you simply need to mail us at [email protected] with your order details within 14 days of placing the order.

Shipment Status & Order Tracking
All orders placed from Monday to Saturday (excluding public holidays) will be processed and shipped within 2-3 working days upon confirmation of payment. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent to all the customers upon placing the order.

Mode Of Payment
We are affiliated to RazorPay and accept payments via VISA/MASTER credit and debit cards, Amex, e- wallets and bank transfers etc.

To know more about the acceptable mode of payment, customer can visit https://razorpay.com/

Our Terms & Conditions May Change
We reserve the right to update or modify these terms and conditions at any time without prior any notice or information. Your use of https://kumonics.com/. following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website.

Limitations Of Liability
The Company shall not assume any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website. In no event will the company Ambar Traders. nor any of its associate, holding or subsidiary company, its officers, directors, employees, shareholders, affiliates, agents, successors, assigns, retail partners nor any party involved in the creation, production or transmission of this web site be liable to any party for any direct or indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this web site, any web sites linked to this web site, or the materials, information or services contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law.
In the event of any problem with this website or any content, you agree that your sole remedy is to cease using this website. In the event of any problem with the products that you have purchased on or through this web site, you agree that your remedy, if any, is from the manufacturer of such products or supplier of such services, in accordance with such manufacturer’s or supplier’s warranty, or to seek a return and refund for such product(s) or services in accordance with the returns and refunds policies posted on this web site.

Intellectual Property Right
Unless otherwise indicated, material on this website, including but not limited to texts, designs, images,Logo(s), illustrations, software, audio clips, video clips, animation files, is subject to the exclusive intellectual property rights of Ambar Traders Consequently, the material on this website shall not be copied, reproduced, modified, posted, transmitted, distributed, in whole or in part in any form whatsoever, without the prior written consent of Ambar Traders.
In case of misuse of Intellectual Property Rights, company have reserved the right to take any Legal action according to Indian Law before the competent Authority against the concern person / entity.

Products, Specifications and Content
All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change without any notice or information at any time. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colours. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state and international laws in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner.

Shipping Limitations
When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier.

User Account
Customers are responsible for maintaining the confidentiality of their account and password information, and they agree to accept responsibility for all activities that occur under their account and password. This website and Ambar Traders. reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders without any notice / reasons.
By placing an order, customer warrants that they are over 18 years of age, and that they are providing with accurate, truthful information to https://kumonics.com/ and that they have the authority to place the order.

When the customer visits this website and/or send email to us, they consent to receive electronic communications from us.